HVAC SERVICE INFORMATION & REQUESTS

Comfort starts with a clear service request.

Smart Home Air and Heat helps customers prepare HVAC service-request details, keep request history on their Android device, and choose how to contact the business.

Local request storage No account in current version User action for contact tools

01 / APP EXPERIENCE

Information designed around the service request.

The app provides HVAC service information and a focused service-request flow. Details are kept available on the device so users can review request history later.

The current policy describes an Android application and its present data-handling behavior.

02 / REQUEST DETAILS

Capture what the service team needs.

Required and optional fields are clearly distinguished in the policy.

Required05 fields
  • Full nameIdentifies the request record.
  • Phone numberProvides contact information.
  • Service addressIdentifies where HVAC service is being considered.
  • Selected serviceIdentifies the HVAC service of interest.
  • Preferred service dateRecords the requested date preference.
Optional02 fields
  • Email addressOptional contact information for the request record.
  • NotesOptional details about the HVAC issue or service request.
You can choose not to provide optional email or notes.
REQUESTS
AC serviceSaved
Heat serviceSaved
Service dateOn device

03 / LOCAL DATA

Your request history stays on your device.

Completed service-request details are retained locally using Android application storage. In the current version, completing a request does not transmit it to the company server, cloud database, Firebase service, or another backend.

Until you delete itRecords remain available until deleted from Requests, app storage is cleared, or the app is uninstalled.

04 / USER CONTROL

Simple choices, explicit actions.

01

Delete a request

Individual retained records can be deleted directly from the Requests screen.

02

Clear local storage

Clearing the application's storage through Android settings removes locally retained request information.

03

Uninstall the app

Uninstalling the application also removes locally retained request information.

05 / CONTACT

Choose how to reach the business.

The Contact Us screen can open your device's phone dialer, email application, or web browser when you choose an action.

Emailadmin@smarthomeairandhea.site↗

The app does not automatically place a call, send an email, or open a website without user action.

06 / CURRENT APP SCOPE

A focused Android experience.

01

No user accounts or authentication in the current version.

02

No advertising SDKs, analytics SDKs, Firebase, cloud database, or in-app payment processing.

03

The current app does not request precise/approximate location, camera, microphone, contacts, media-library, Bluetooth, or payment-card permissions.

07 / PRIVACY

See the complete data-handling policy.

Read the supplied policy for the full scope, user choices, security notes, and contact details.

View Privacy Policy →